Hello, I’m your New Librarian. I’m sorry, you seem to be having some trouble with your PIN code. You need to talk to one of my colleagues.
Yes, We are Modern Librarians too. We’ll take your books, if you want to return them. We can read bar codes. Oh. You haven’t borrowed the books yet? Then you’d better hold on to them… What you need is someone who speaks PIN!
Hello. No, I’m afraid I don’t speak PIN…
Well, finally I found a more human-looking kind of librarian behind a desk. I nervously confessed I couldn’t get the machine to register my loan, and she looked at me as if I had dropped in from another planet - and asked if I had a PIN code.
Yes, said I. I do have a PIN code and I use it all the time at home on the internet. But I couldn’t get that machine over there to accept it…
So the human Librarian walked over to the machine with me. And of course after just a stern look from her, the machine accepted my PIN code without protest; and the bar codes on the books as well.
There are few things that makes one feel as stupid as machines who like to play tricks with newbies but then pretend to be perfectly innocent when their Master (or Mistress) show up.
I still haven’t dared try to personally feed that huge green book-eating monster, by the way.
The reason why I still feel a bit lost at the “new” library (renovated and modernized last year) is that usually I do most of my borrowing and returning via the small branch library close to where I live; where they still have personal service behind the desk. I can also access the library catalogue at home on the internet, and order books to be sent to the branch library and pick them up there. So the only times I “need” to go to the big library is if I want to browse IRL and get a closer look at books before borrowing them.