'Who are you?' said the Caterpillar. This was not an encouraging opening for a conversation. Alice replied, rather shyly, 'I--I hardly know, sir, just at present-- at least I know who I WAS when I got up this morning, but I think I must have been changed several times since then.' 'What do you mean by that?' said the Caterpillar sternly. 'Explain yourself!' 'I can't explain myself, I'm afraid, sir' said Alice, 'because I'm not myself, you see.' 'I don't see,' said the Caterpillar. 'I'm afraid I can't put it more clearly,' Alice replied very politely, 'for I can't understand it myself to begin with; and being so many different sizes in a day is very confusing.' 'It isn't,' said the Caterpillar. --- 'Well, perhaps your feelings may be different,' said Alice; 'all I know is, it would feel very queer to me.' 'You!' said the Caterpillar contemptuously. 'Who are you?' Which brought them back again to the beginning of the conversation.---
Carroll, Lewis. Alice's Adventures in Wonderland (pp. 27-28).
Public Domain Books. Kindle Edition.
My own adventures in Wonderland, continued.
Monday (last week): Waited for doc to call (as previously agreed). He did not.
Tuesday: After a lot of button-pressing and waiting I got in touch with a nurse – who sighed and let me understand this was not the first time she'd had to sort out missed phone calls and messed-up bookings for this dr. She said she'd have him call me back ”before lunch”.
Apparently doctors don't have lunch until late in the afternoon
(or perhaps not at all); but eventually he did call, and even sort of apologized (even if he obviously wanted to blame most of it on the computer system). Followed by another rather confusing conversation, not really making me feel much wiser. (Cf. Alice above.)
Thursday:
Walk in wet weather to ECG & BP appointment with nurse. BP even
higher than last time. ”I'm not surprised”, I said (having felt very stressed over the past week). Nurse said to
go and sit in the waiting room again; and the doc would see me in a
bit. 'A bit' turned into an hour or so, watching staff running to and
fro. Caught sight of the same nurse again, and asked How
long...? She: ”Has
he still not come??” … and went off in search of him (again).
Finally he turned up. In spite of eye contact this time (our previous encounters have just been voice calls over the phone), still a lot of confusion. For one thing, he seemed to
assume I was already further along in the ”plan” (gradual change
of medication) than I was; while I argued that if I was supposed to be, that had not been made clear to me. A rather heated discussion followed. (In my
own head afterwards, images of duels in the Harry Potter films turned
up...) On the one hand, I was able to ”give him a piece of my mind", and
eye to eye this time. (For example I told him straight out that if he
had taken a different approach from the beginning, explaining things
properly, that would probably have
made things easier for both of us!). On the other hand, I'm still not
sure that wasn't all mostly ”water off a duck's back” on his
part. Anyway, once again it ended in a kind of truce. Besides not having much choice, I do realize that he probably does know a great deal more about the latest progress in medicine than I do. (His communication
skills and his ability to enter things correctly into the booking system, on the other hand...)
Back to the waiting room again, as I also wanted a couple of additional lab tests over with while I was there anyway. (When talking to the nurse on Tuesday, I had also asked her to check if those had been ordered at the lab, and she promised to remind the doc of that as well.)
You probably already guessed. Those tests had still not been ordered. So the lab nurse had to go and ask the him to fix that (I imagine her watching him like a hawk while he did it). She then came back, took my blood, and I was free to go...
... to a chemist's shop to collect new correct dosages of the medicines currently being changed. To be honest, I was half expecting the pharmacist to have to call the doc as well; but to my relief, the prescriptions had come in. They still caused some frowning on her part; but she was the calm and flexible kind of person and sorted it out.
Before walking back home again in the rain, I decided that what I really needed after 3+ hours of frustration was good old shopping therapy, in spite of it being lunchtime rush hour... I am still careful about keeping distance, though, and limited the shopping spree to three shops. But I ended up successfully spending money I got for my birthday (back in August) on a soft jacket/cardigan + a new winter handbag + a bunch of flowers.
This week, besides continued step-by-step changes in dosage, I'm also shifting my intake of pills from morning to evening, according to doctor's orders. (Except the one I'm supposed to quit taking altogether from Friday anyway. I really could not see the point of changing the time of day for that one, for the last week only...)
The doc is supposed to call me again this Friday. Hmmm.
What a deal! This doctor needs a course on people skills. I'm surprised you still had the energy afterward to shop. But that is what I would have done! Your cardigan is heathered and so soft looking!
ReplyDeleteGinny, I was surprised myself... But just felt I had to do something to cheer myself up after the ordeal at the health care centre!
DeleteMonica, I am exhausted just reading this! Poor you - it shouldn't be like that, so complicated and time-consuming. Now imagine you were not the person you are (see Alice's conversation above...) but someone who spoke little Swedish... you wouldn't stand a chance without an interpreter at your side.
ReplyDeleteWell done with the shopping spree!
Meike, I could have done with an interpreter at my side myself. In this case, it's the doc who has a foreign accent. (The misunderstandings not so much to do with his accent though, but rather with him speaking faster than I can think!)
DeleteI'm very loathe to tell you that I went into the clinic room at 0850 this morning had my bum jab and my bloods taken and a discussion with the nurse who was born several crofts away from the house I lived in on the Island before I moved to my present house in the month she was born 27 years ago. Island life is a lot more 'connected' that city life and I think there are benefits which pass even into the medical situation. I wish you luck on Friday.
ReplyDeleteThanks Graham. I don't doubt you're right about that aspect of island life vs city life. I even feel a difference to do with the growth of my city over the three decades I've lived here - and the changes in modern society as a whole as well, I suppose (relying so much more on technology nowadays, more stressful, and little time for "chatting"). There was a time when I did know some of the staff at my health care centre, but they've all left or retired now.
DeleteOh, dear. I feel so sorry for you.
ReplyDeleteI think your doctor is not suited to general practice and would benefit from further study - perhaps in a different field, maybe literature or agriculture. Just not anything with people.
Thanks for the sympathy, Louise. The doctor is actually a cardiologist. Whether that also makes him suited to general practice may still be discussed ;) But it's the main reason why I have not yet demanded a second opinion...
Deleteoh dear, sounds like some real miscommunication, I wonder if medical people realise that the rest of us don't know what they know, perhaps they need to know we can't mind read.
ReplyDelete